Food Standards Australia New Zealand (FSANZ) sets science-based food standards, monitors food safety, helps consumers make informed choices and coordinates food incidents and recalls in Australia. Local food regulatory agencies manage enforcement and enquiries about food quality, safety, contamination and food business permits or licenses
Food regulatory agencies
The following enquiries should be directed to other agencies:
- Enforcing food standards in New Zealand - Ministry for Primary Industries
- Complaints about food quality, safety or contamination - food regulatory agencies
- Licenses and food business permits - food regulatory agencies
- Administering requirements for imported foods into Australia - contact the Department of Agriculture, Fisheries and Forestry
- Therapeutic goods, including medications - Therapeutic Goods Administration (TGA)
- Approval of agricultural and veterinary chemicals for use - Australian Pesticides and Veterinary Medicines Authority (APVMA)
Food recalls (Australia)
If you are a food business wanting to conduct a recall, please use the following contact details:
- (02) 6228 8226 and press #1 to speak with the FSANZ Recall Team.
- food.recalls@foodstandards.gov.au
State and territory food recall contacts Food recalls New Zealand
Media enquiries
- Phone: +61 2 6228 8226 and press #2 to speak with the FSANZ Media Team.
- Email: media@foodstandards.gov.au
Subscriptions and social media
Stay up-to-date with FSANZ by subscribing to our regular email newsletters or follow us on Facebook or Linkedin.
Contacting FSANZ
For general questions about FSANZ's work, please use the enquiry form below.
For questions about food safety, contamination, or food business permits, contact your local food regulatory agency.
Our contact hours are Monday to Friday, 9am to 5pm (AEST/NZST), excluding public holidays.
Australia
Phone: +61 2 6228 8226
Mail: PO Box 5423, Kingston ACT 2604, Australia
New Zealand
Phone: +64 4 978 5630
Mail: PO Box 10559, Wellington 6140, New Zealand